cancellation policy

Cancellations made up to 28 days prior to the arrival date (12:00 PM) are free of charge. For cancellations made between 28 and 7 days before the arrival date, 50% of the total price will be charged. Cancellations made from 7 days before the arrival date, as well as no-shows, will be charged 100% of the total price. Otherwise, the Austrian General Terms and Conditions for the Hotel Industry apply.

Cancellations 60 days to 14 days prior to arrival will be charged the first night's stay (= deposit). Cancellations less than 14 days prior to arrival or no-shows will be charged 100% of the booked stay. Otherwise, the Austrian General Terms and Conditions for the Hotel Industry apply.